Welcome to SAMKIEL. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at samkiel.tech or use any of our studio products.
At SAMKIEL, we are committed to protecting your privacy in accordance with the Nigeria Data Protection Regulation (NDPR) and other applicable laws.
Who We Are
SAMKIEL Technologies Limited (RC 9540139) is a software company incorporated in Nigeria. We can be reached at hello@samkiel.tech.
1. Information We Collect
We may collect personal data from you in the following ways:
- Contact Information: Name, email address, and phone number when you fill out a form.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and device information.
- Client Data: Information provided to us for the purpose of executing software development projects.
- Product Data: Data generated or provided when using our studio products (e.g. Kiv ).
2. How We Use Your Information
We use your data for the following purposes:
- To provide and maintain our services and products.
- To communicate with you regarding inquiries, projects, or updates.
- To improve our website functionality and user experience.
- To comply with legal and regulatory obligations.
3. Data Sharing
We do not sell your personal data. We may share your information with:
- Service providers who assist in our operations (e.g., hosting providers, email services).
- Law enforcement or regulatory bodies when required by law.
- In connection with a business transfer or acquisition, where your data would remain subject to this Privacy Policy.
4. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 24 months. Client project data is retained for the duration of the project and up to 3 years thereafter for legal and accounting purposes.
5. Data Security
SAMKIEL takes the security of your data seriously. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under the NDPR, you have the following rights regarding your personal data:
- Right to access: you can request a copy of the personal data we hold about you.
- Right to rectification: you can request correction of inaccurate or incomplete data.
- Right to erasure: you can request deletion of your personal data, subject to legal obligations.
- Right to object: you can object to processing of your data in certain circumstances.
- Right to data portability: you can request your data in a portable format.
To exercise any of these rights, contact us at hello@samkiel.tech. We will respond within 30 days.
7. Cookies
samkiel.tech may use cookies and similar tracking TECHNOLOGIES to improve your browsing experience and analyse site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of some parts of our website.
8. Children's Privacy
SAMKIEL's website and products are not directed at children under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us immediately at hello@samkiel.tech and we will delete it promptly.
9. Contact & Complaints
If you have questions, concerns, or complaints about how we handle your personal data, please contact us:
Email: hello@samkiel.tech
If you are not satisfied with our response, you have the right to lodge a complaint with the Nigeria Data Protection Bureau (NDPB) at ndpb.gov.ng.